0
R0.00 0 items

No products in the basket.

Returns and Exchanges Policy

At Belly Button, we prioritise your satisfaction and aim to make the returns and exchanges process as convenient as possible. Please review our policy below to ensure a seamless experience.

Returns Policy:

  1. Condition of the Garment:
    • The Belly Button garment must be returned in its original packaging.
    • The garment must be unused, undamaged, and with the tag still attached.
  2. Timeframe for Returns:
    • Please initiate the return process within 30 days of the purchase date.

Return Options:

Choose from the following options to facilitate the return process:

  1. Return to Our Belly Button Store in Alberton:
    • Visit our physical store located in Alberton to return the item in person.
  2. Postnet:
    • Utilize Postnet services for a convenient return. Contact our customer support team for guidance on the return process via Postnet.
  3. Courier:
    • Arrange for a courier service to return the item. Please contact our customer support team for specific instructions on initiating a return via courier.

Exchanges:

If you wish to exchange your garment for a different size or color, we are happy to accommodate your request.

However, please note the following:

  • Exchanges are subject to product availability, as we embrace sustainability and produce stock on demand.
  • Our stores maintain limited stock; therefore, we recommend checking with our staff for available sizes and colors.

Exchange Process:

  • Visit our Belly Button store to exchange your garment for the desired size or color.
  • If the preferred item is not available in-store, our staff will guide you on placing a new order.

Contact Information:

For any questions or assistance regarding returns, exchanges, or our policy, please contact our customer support team at info@bellybutton.co.za or 083 963 5193

Thank you for choosing Belly Button. We value your business and are committed to ensuring your satisfaction with our Belly Button garments

FREE shipping on all orders of R1 000 or more
PAYMENT METHODS: Visa, MasterCard, Payfast, EFT, and Pay JustNow
RETURNS AND EXCHANGES: you can contact our retail team for all return queries via info@bellybutton.co.za

Newsletter

Sign up for Belly Button updates and recieve 10% off your first order, plus access to exclusive discounts, information about new arrivals and future events

Contacts

4 Nelson Mandela Drive, Randhart, Alberton
Mon -Fri 9am to 5pm
©2023 Belly Button | All Rights Reserved
Designed and developed by:
cart linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram